Refund Policy

Last updated: February 24, 2026

30-Day Money-Back Guarantee

At KeyBuy.net, we stand behind the quality of our products. We offer a full 30-day money-back guarantee on all purchases.

Eligible for Refund

• License key does not activate or is already in use
• Wrong product delivered
• Product not received within 24 hours of purchase
• Key is revoked by the software publisher within 30 days

Not Eligible for Refund

• Key has been successfully activated and used
• Request made after 30 days from purchase
• Customer changed their mind after activation
• System does not meet software requirements (check before purchasing)

How to Request a Refund

Contact us at support@keybuy.net with your order number and reason for the refund. We typically process refunds within 3-5 business days.

Replacement Keys

If your key doesn't work, we'll first attempt to provide a replacement key before issuing a refund. This is often faster and resolves the issue immediately.

Refund Method

Refunds are issued to the original payment method. Processing times depend on your bank or card issuer (typically 5-10 business days).